Apple makes remote diagnostic tool available

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Apple has announced an expansion of its self-service repair program, allowing iPhone 15 users and owners of newer M2-powered MacBooks to repair their own devices. But perhaps more interesting is the launch of "Apple Diagnostics for Self Service Repair," which Apple says will help self-repairers "test devices to determine optimal functionality and performance of parts, as well as identify which parts may need repair." . The web-based diagnostic tool is now available in the US, and this Apple support page offers some details on how it works. Start by putting the device you're troubleshooting into diagnostic mode, enter its serial number on a secondary device, and then follow Apple's instructions to troubleshoot the broken device.

Available tests include checking the device's hardware and software version Europe Mobile Number List and identifying issues with its display (including pixel anomalies and multi-touch issues), camera, Face ID, and audio output. The beginning of the diagnostic process. Screenshot by Thomas RickerThe Verge Apple notes that these diagnostic tools are intended for "users with the knowledge and experience to repair Apple devices," but will otherwise give them access to the same testing capabilities as Apple Authorized Repairers and Service Providers enrolled in the Apple Independent Repair Provider Initiative. In addition to launching the tool, Apple is also expanding self-service repair to more iPhones and Macs, including more M2-based models.



When the self-service repair program was expanded in June, it only included the MacBook Air and 13-inch M2 MacBook Pro. Now, however, the program covers a wide range of M2-powered computers, including the 14-inch and 16-inch MacBook Pro, 15-inch MacBook Air, Mac Mini, Mac Pro, and Mac Studio. In addition to expanding to cover more devices, the self-service repair program is also expanding to cover 24 more European countries, including Croatia, Denmark, Greece, Netherlands, Portugal and Switzerland. In total, Apple says the program is now available in 33 countries in 24 languages ​​and can be used to repair 35 of its products. Apple Diagnostics for Self Service Repair is currently only available in the US and will expand to Europe next year.