|
|
本帖最后由 YesdRwseih748 于 2023-4-13 15:03 编辑
To improve their results, they partnered with Zendesk to harness the power of AI and analyze 600 tickets for process and product issues , as well as customer insights . This information allowed him to discover how to provide a high value-added service. Using this data, Noom launched a customer education campaign that improved customer perceptions and boosted the app's market positioning. Empower your consumers with information, read: What is FAQ? Implement them and increase the productivity of your company . Polaris Adventures Polaris Adventures is a program that provides a premium network of destinations to ride and drive with the brand's power sports vehicles . To provide high added value to their service, they partnered with Zendesk.
Thanks to this alliance, he was able to merge his teams and increase the productivity of the support organization . Now each agent can handle 30-40% more business, even as the customer base has grown. This increased efficiency is due to Phone Number List the fact that all interactions occur in a unified workspace . There, agents can better collaborate with their partners across the enterprise. Technology to provide high value-added services Zendesk for Customer Service is the solution you need to demonstrate what high value-added services are. It is a specialized system to automate and optimize key processes of a company . Furthermore, it is intuitive, scalable and very easy to implement. Its platform integrates all the necessary tools to improve both the customer and agent experience.
In this way, it guarantees and promotes the great advantage that constitutes an added value in customer service. Discover below some of the essential benefits that the Zendesk Service brings to your business. Agent Resources With this complete and modern program, your agents can access specialized tools to guarantee a conversational, immersive and personalized CX . The system provides a unified platform, in which the agent can carry out all his activities in an integral way. Fluid and efficient communication: Provides tools so that agents can seamlessly interact with both customers and partners. Thus, they can provide personalized solutions to each |
|
发表于 2023-4-13 15:00:45
