|
|
The SleekFlow AI beta version was launched in 2023 and is available to our users. At the same time, we continue to collect user feedback and continue to train SleekFlow AI's understanding ability to improve the accuracy of information content generation and make it more in line with corporate needs.
This week, SleekFlow AI Smart Reply will be officially available to all paid plan merchants, helping businesses Ghana Phone Number Listquickly generate accurate reply recommendations. At the same time, the large language model that our AI function relies on has also been upgraded to GPT-4 Turbo, which generates reply information faster and with richer content.
Now, let's take a look at how this update of SleekFlow AI can help you improve customer service quality and drive sales conversions at a lower cost!
Enterprise AI knowledge base creates exclusive GPT
As the main "component" of our entire AI-driven instant messaging system, the AI knowledge base is the only learning resource for the enterprise-specific AI chat system. Enterprises only need to upload corporate documents, such as training documents, product overviews, service policies, etc. to this knowledge base to create a dedicated knowledge base, allowing SleekFlow AI to only read information from it and learn autonomously.
Simply put, you only need to upload all corporate documents in PDF format to the knowledge base, and you can train a "dedicated GPT" that meets your brand needs and make it your "brand ambassador". In addition, you also have absolute control over the content, tone, and vocabulary of the responses generated by AI, allowing AI to generate responses based on your requirements without worrying that AI will generate misleading information or irrelevant content.
Companies no longer need to spend a lot of time and resources training customer service staff, because your team can now quickly get accurate guidance from massive texts with just one click and easily make instant replies.
1 Upload PDF EN
Caption: Upload PDF files to AI knowledge base
2 AI Library Editing EN
Caption: Enterprises can add, modify and improve the AI internal knowledge base at any time, allowing SleekFlow AI to continuously learn the latest information of your enterprise.
SleekFlow AI use cases in various industries:
1 Upload PDF EN use case
Insurance: Upload policy documents and insurance plan overviews to SleekFlow AI to instantly answer customer inquiries about benefits and claims procedures.
Tourism: After uploading itineraries and travel guides, SleekFlow AI can provide travelers with personalized travel suggestions, booking assistance, and local feature recommendations.
Real Estate: Upload property brochures and market analysis reports to allow SleekFlow AI to gain in-depth insights into real estate market trends and efficiently provide investment advice and community information.
Education industry: Upload course outlines and teaching materials to SleekFlow AI to help teachers and staff quickly handle administrative work or provide personalized learning guidance to students.
Healthcare: Upload nursing guidelines and medical guidelines to SleekFlow AI to efficiently support medical staff, allowing them to quickly access medical guidelines, drug information, and medical service management policies.
Retail: Upload product catalogs and customer service policies to instantly get product details, inventory status, return policies, etc., and quickly respond to customer inquiries.
Knowledge base helps AI intelligent reply. Quick reply with one click
We understand that effective communication with customers often involves multiple levels, and the process is cumbersome and complex, requiring extremely high professionalism from customer service staff. Not only must we accurately grasp the atmosphere of the conversation, but we must also carefully understand every query intention and detail to meet customer needs. SleekFlow AI reflects our commitment to simplifying corporate workflows and interactions with customers.
AI smart replies, powered by the AI knowledge base, can accurately generate responses based on the context of the conversation every time, allowing companies to quickly respond to customer inquiries with just one click within the conversation.
Not only that, AI smart replies can also generate the best reply suggestions for companies through the following three points to meet the needs of different customers:
Read the entire conversation record
Understand the intent of each query in detail
lity
|
|
发表于 2024-7-3 20:06:55