Ask related suggested questions to get more information

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Repeat what you hear: Helps you firmly identify the problem you hear and also shows you are focused on listening to customers. Authenticate customer concerns: Conclude and authenticate with customers the problems they are facing and their desires. Ask related follow-up questions:  about the problem that makes customers unhappy. Take advantage of social proof: Provide real, convincing evidence to solve the problems customers are facing. Set a specific date and time for follow-up: After resolving the customer's problems, you need to set a specific date and time for follow-up to make sure the customer does not encounter any other related problems.


Predict sales objections: Through behavioral research and listening to customer Telegram Number Data feedback, predict possible sales objections to promptly provide optimal solutions. Step 6: Finalize the order This is an important step that determines whether the sale is successful or not. At the same time, this is also the most difficult step that requires skill and experience. Step 6 of the 7-step sales process Please give suggestions to close the order Some tips for successful order closing: Offer options related to closing the order: Suggest options related to closing the order after realizing that the customer is almost convinced, such as: “Do you want to pay cash directly or use Bank card?", "Do you want to pay here or in installments?".



Offer incentives: Offer customers a benefit to encourage them to close orders such as a coupon, a free month of use, etc. Emphasize the urgency of time: For example, "We only have 3 seats left", "This offer/Promotion only applies this month",... Step 7: Follow up with customers The sales process does not end when the order is successfully closed. The next stage is the stage of monitoring and supporting customers to retain, increase satisfaction and encourage customers to return. Step 7 in the 7-step sales process Step 7: Follow up with customers During this process, you can introduce new products/services or conduct surveys to further understand customer needs.