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What conclusions did Coral Travel come out of the strict quarantine with? Were you able to find the positives in the current situation? — The quarantine coincided with our plans to introduce new technical and digital solutions. By digitalizing our business, we are increasing the share of new customers. We have launched a mobile application for our tourists, which stores all the information and documents on the purchased tour, and also with which you can select a tour. Coral Travel launched a mobile application for tourists Coral Travel launched a mobile application for tourists We launched online sales of tours on our website.
We introduced a new retail tool to the market - a gift card. We Buy Bulk SMS Service plan to sell 5,000 cards per year. Gift cards from Coral Travel Gift cards - new from Coral Travel We have also launched a modern platform for online training for agencies. As far as I know, Turkey was the first to open its borders with Ukraine. Then they were joined by Montenegro, Croatia and some other resorts. Most of them have always been considered fairly budget destinations. Has the price tag for hotels and entertainment for vacationers changed?
How has the demand for economy and premium hotels changed compared to previous years? - We can only comment on the directions of Turkey and Egypt, since these are the main directions of our company in 2020 and both directions have been available to our tourists since July. Hotels in both Turkey and Egypt have made thorough preparations to operate during a global pandemic. These changes affected every corner of the hotels: from restaurants to mini clubs, from animation programs to more personalized service. And as shown by the reviews of our employees.
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