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Possible online payment, must be effective but simple to use , clear in communication and navigability. Some fundamental characteristics of a good booking engine: – must clearly summarize all the information necessary for the user to do so The booking system must be simple and effective, to minimize the abandonment rate. always understands easily what he is doing - it must not be too complex or laborious in the various.
Steps he proposes - it must be high-performance, avoiding extremely long loading times - it must instill safety in the user - the protection on the part of the user must be perceived hotel towards the transaction and any cancellation/modification C Level Contact List policies - in the case of direct online payment, the system must rely on the most secure and widespread payment gateways, which do not create discrimination among users.
Which provide trust to avoid any doubts arising at the time of payment. It has been statistically revealed that the main cause of a user abandoning a booking is due to a booking system that is too complex or unclear. For this reason, those who decide to invest in this channel, after having carefully evaluated their strategy, must rely on efficient systems with proven effectiveness. SUPPORT TOOLS newsletter User stimulation and customer.
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