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Here are some of the coolest functions and features: Locate and manage customer data You can do lead tracking Accessible from any device Capture customer data and emails Provide voicemail IVR Ticket Generation Waiting people management Management of saturation lines call recording Agent Reminders The CRM system has become one of the best allies of call centers, since its potential goes beyond simple customer and email management. Send comment Your email address will not be published.
Mandatory fields are marked with * 5 Microtargeting Best Buy Bulk SMS Service Practices Oct 5, 2022 | Databases , Innovation | 0 Comments If you are advertising on the Internet, you are most likely interested in microtargeting . This branch of marketing is truly interesting when quality data is handled and it is offered with enough dedication to a campaign. Today we will tell you what microtargeting is and the 5 most recommended strategies to start implementing it. With the right tools, this technique can mean the difference between the success and failure of your ads. What is microtargeting Microtargeting is a widely used technique when it comes to advertising.
It consists of identifying demographic data from a database and segmenting them in a very individual way into small groups of interest . Thanks to this very specific segmentation, it is possible to offer a more personalized offer to users and, therefore, the message is received more favorably. 5 good microtargeting strategies 1.- Relevant messages: to be successful in a microtargeting campaign it is important to focus on the message of each group. Even when a group has few people and to ensure that the texts connect with their particular circumstances. 2.- Multichannel: in microtargeting it is very important to use multichannel tools to be able to interact with customers.
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